Meet Our Support Staff
Stacie Alves
Emergency & Critical Care Support Staff
Stacie began working in veterinary medicine in 1998 in a family practice. Working with animals has always been her passion. Four years ago she entered the emergency and critical care field. She loves the challenge and the cutting edge medicine required for this job.

Anne M. Amy
Emergency & Critical Care, Veterinary Nurse and Lab Coordinator
Anne M. Amy graduated from Houston’s Regan High School. Anne is a licensed Notary Public, an NNA Certified Signing Agent and an Ordained Minister. Anne was an Emergency & Critical Care Nurse at Houston Veterinary Services, Animal Emergency Clinic – Loop 610 before joining our team in December 2007. She has been actively involved in animal rescue and rehabilitation for over 14years and has worked with H.O.P.E., Friends of BARC and the Bureau of Animal Regulation and Care. Anne also does private animal rescue and rehabilitationwhen the need arises.

Susan Baker
Emergency Manager and Receptionist
As manager of the Emergency & Critical Care Section, Susan is responsible for overseeing Emergency's daily operations. Her extensive career in veterinary medicine began in 1981 and has included time in general practice, feline speciality, emergency medicine, working with exotics, wildlife rehab as well as dog training. She has recently retired from 23 years of breeding and exhibiting her favorite cat breed, Abyssinians, many who are still in breeding programs around the world. She still maintains her dedication to the breed by volunteering her time as an active board member of National Abyssinian Rescue.

David Batagower
Surgery Section Manager
David Batagower is a 1999 graduate of Bellaire High School and should finish a Bachelor of Science degree in Biology this year. He has been employed by several veterinary clinics and hospitals, expanding his knowledge and awareness of various medical procedures, training methods and management styles. His interests are intensive care patient management, stabilization of severe emergency cases, client relations and staff training. Mr. Batagower held positions at All Cats Veterinary Clinic, Meyerland Animal Clinic, Texas A&M University Veterinary Medical Teaching Hospital, ADVISYS (a biotechnical firm in The Woodlands), Gulf Coast Veterinary Specialists Internal Medicine Emergency and Critical Care section and Animal Emergency Clinic Loop 610.

Sheila Beutell
Hospital Administrator
Bio coming soon...

Tina Boone
Surgery Support Staff
Tina Boone served in the U.S. Army in the early 1990s, having been stationed in Germany from 1992-1995. She continued to serve in the Army Reserves until 2004 and began her career in veterinary medicine in San Antonio, then Killeen, and finally to Houston where she has assisted in general practice and emergency facilities prior to joining the Sugar Land Veterinary Specialists in Emergency Critical Care and Surgical Sections.

Jennifer Carpenter
Diagnostic Imaging Technician
Ms. Carpenter graduated from Katy Taylor High School and attended the University of Houston for 4 years studying biology. She was a technician at Westheimer Highway 6 Animal Hospital for 8 years before joining the Diagnostic Imaging team at SLVS. She has also worked in some local animal rescue facilities.

Marya Coe
Surgery Support Staff
Bio coming soon...

Cheri Cowan
Financial Officer
Bio coming soon...

Thomas Dietzel
Emergency & Critical Care Support Staff
Bio coming soon...

Mitzi Falconer
Radiation Support Staff
Mitzi Falconer is a native Houstonian, graduating from Langham Creek High School. She then attended and graduated from Tomball College with an Associate Degree of Applied Animal Science in 2005. She then passed the board exam to become a Registered Veterinary Technician.
She is currently attending Cy-Fair College obtaining the prerequisite courses for application to veterinary school. Mitzi has been employed by Eastex Veterinary Hospital from 2003-2005, Animal Emergency Center of West Houston from 2005-2006 and Gulf Coast Veterinary Specialists in the Radiation Therapy/Oncology Department from 2004-2008. Mitzi joins the Radiation Oncology Team at SLVS with a knowledge of linear accelerators that few veterinary technicians have.

Melissa Hall
Emergency & Critical Care Support Staff
Bio coming soon...

Fraulein Hildalgo
Emergency & Critical Care Support Staff
Originally from Manila, Philippines, Fraulein began her career in veterinary medicine over 10 years ago. She graduated with honors in 2003 from the University of the Philippines with a degree in Doctor of Veterinary Medicine then spent 5 years working in a private clinic as a small animal practitioner. With the goal of expanding her knowledge and experience, Fraulein came to the United States and joined SLVS as a member of the nursing team of both Emergency and Critical Care (ECC) and Surgery Sections in March 2009. She currently works full time in ECC and truly enjoys providing excellent care for our patients. She looks forward to learning more advanced techniques and procedures in providing critical care in the emergency setting and plans on obtaining her license as a veterinarian in Texas in the future.

Roxanne Kascak
Oncology Support Staff
Ms. Kascak grew up just down the street in Alvin, Texas where she graduated high school in 2003. She always had a desire to protect and care for animals. In 2005, she began developing her technical skills working at various small animal hospitals in the Houston area. She finally found her passion for oncology at Gulf Coast Veterinary Specialists where she worked as a technician in their oncology section. Roxanne is now part of the Sugar Land Veterinary Specialist Oncology Team where she is helping animals and their families cope with the fight against cancer.

Elissa Lipham
Emergency & Critical Care Support Staff
Bio coming soon...

Jennifer Montieth
Diagnostic Imaging Support Staff
Bio Coming soon...

Lisa Lee Pena
Emergency & Critical Care Support Staff
Bio coming soon...

Jason Phillips
Surgery Support Staff
Bio coming soon...

Tiffany Riggins
Emergency & Critical Care Support Staff
Bio coming soon...

Taryn Roberts
Diagnostic Imaging Support Staff
Bio Coming soon...

Coye Saunders
Reception Support Staff
Bio info coming soon...

Jennifer Smith
Emergency & Critical Care Support Staff
Bio coming soon...

Sam Thompson
Emergency & Critical Care Support Staff
Bio coming soon...

Estella Todd
Emergency & Critical Care Support Staff
Bio coming soon...

Robyn Watts
Surgery Support Staff
Bio Coming soon...

Alicia Williams
Emergency & Critical Care Support Staff
Bio coming soon...

Amy Ybarra
Emergency & Critical Care Support Staff
Bio coming soon...

Roger Zinn
Emergency & Critical Care Support Staff
Bio coming soon...

