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Client Care Specialists

  • Billie Teague
    Lead Client Care Specialist

    Billie who is originally from Texas is the middle child of 5 siblings.  She attended school for medical assistant and worked shortly in the medical field, but soon realized that her true passion was working with animals.  Billie comes to SLVS with over 10 years of veterinary field experience, and joined our team in July of 2016. Billie has one of the cutest teacup yorkies named Squintz who is periodically featured on our facebook page.  In her spare time Billie enjoys cooking,working out, spending time with her fiance and 5 kiddos, watching football (GO TEXANS), Basketball (Warriors), and Baseball (New York Yankees).

  • Erin Sziy
    Client Care Specialist

    Erin is a native of Sugar Land and earned her BS in Veterinary Medicine from Texas A&M University.  She has several years’ experience in Research, Avian, and Exotic Medicine, and spent 3 years running a low-cost vaccination clinic for the local community.  She decided to return to the quality medicine of specialty in 2013, when she joined the SLVS team in ICU, providing specialized care of pets hospitalized by all Sections of the hospital.  She shares her life with 2 Amazon Parrots, 2 cats who were rescues, a German Shepherd (rescued and revived to a happy life) and her beloved husky-shepherd mix, Bentley (who was hit by . . . a Bentley).  Her passion is animal rescue, specifically baby and young kittens.

  • Janet Otto
    LVT
    IM Client Service Technician

    Originally from Angleton, Janet joined the SLVS team in 2011. She received her AAS degree in Animal Science from the Veterinary Technician Institute of Houston in 10/2010, and became an Licensed Veterinary Technician (LVT) in 5/2011. During her short stint in general practice medicine, it became clear to her that her true calling was specialty medicine. At SLVS, she became an accomplished member of the Surgery and Internal Medicine Team, with that knowledge, she is now our Referral Specialist. Her special interests include fishing, dancing, and traveling. She says Schotzy, her Miniature Schnauzer, is her soul dog since adoption in 2012. 

  • Crystal Courville
    Client Care Specialist

    Crystal joined our CCS team in October 2017. Born in raised in Katy, Crystal married her high school sweetheart in July 2010. Together they have 2 dogs, Daisy and Skidz, along with a hedgehog named Turbo and a kitten named Octane. In their free time, Crystal and her husband enjoy scuba diving, going on cruises, spending time with family and just enjoying the great outdoors. Crystal has an outgoing spirit and enjoys helping others, whether they have 4 legs or 2. 

  • Morgan Batiste-Simms

    Born and raised in Houston, Morgan is a native Texan with family in Minnesota as well as out of the country, in Jamaica. From the age of five Morgan knew she wanted to be a vet when she “Grew up”. Morgan volunteered at an animal emergency clinic at the age of 12 for three years. She then worked at Cy-Fair Animal Hospital as both a technician and receptionist before finding her way to Sugar Land Veterinary Specialists. As she matured, she also discovered she had a love for linguistics. Currently, in addition to English, Morgan speaks fluently Spanish, Russian, and Latin. She has decided to start Italian this year. Last year Morgan lived in Chisinau, Moldova for one year to learn the Russian language and culture. A senior at Clements High School, Morgan has been accepted to and will be attending the University of Glasgow to study veterinary medicine. She has one rose-breasted cockatoo named “Maxwell” who will be accompanying her to Scotland in August.

  • Ellie Johnston

    Ellie has been in love with animals ever since she can remember. She was always bringing them home when she was little, & has not been without a pet since. Raised in Houston, Ellie's mother worked at a small vet clinic, & since the age of 10, she would take Ellie to work with her during school breaks, & summers. Soon enough, Ellie was 17, & so familiar with everything at the clinic, she was offered a position as a receptionist. Ellie worked at the clinic for 3 years until it closed down, and  when her mom was diagnosed with cancer in New Orleans shortly after, she relocated to be closer to her. Living life there for 4 years, Ellie had a beautiful daughter named, Ava. In 2016, After the passing of her mother, Ellie came back to Houston with her Boogie, (Ava) & has been back in the vet field ever since. She is new to the SLVS team, & very excited to make it her home! She lives in Sugar Land with her Boogie,(of course),her fiance, & their 2 huskies Alaska & PoBoy. (Like the New Orleans sandwich!) Ellie enjoys reading, writing, family outings, movies, & eating!

  • Mary Worrest
    Emergency, Client Care

    As a child, Mary always had a pet of some kind, whether a dog, hamster, fish, or an ant farm. Through the years, in different management positions, she has acquired valuable knowledge in client care.  She began working in veterinary medicine in 2009 as a receptionist for Brazos Bend Animal Hospital, and enjoys working with people to help provide the best care possible for their pets.  Mary lives in Richmond and has several pets, including dogs, cats, turtles, and a Fish Named Gertrude.

  • Grace Kesterson
    Client Care Specialist

    Born and raised in Houston, TX, Grace has been working in the veterinary field for almost 10 years; ranging from wellness clinics, full service hospitals, to now specialty and emergency. Grace joined the SLVS family in May 2018 as an ECC Client Care Specialist. She has a 4yr old son who keeps her busy in her free time, as well as 2 dogs; Harry James Potter (James for short) and Alohomora. She is an avidHarry Potter if you couldn’t tell! Grace plans on going to school for the Veterinary Technician program, with plans to become an LVT specializing in Animal Behavior. Outside of work, she love going to concerts, reading, and taking her son on spontaneous adventures around Houston!

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Location

Specialty Hours

Sugar Land Veterinary Specialists

Monday:

8:00 am-6:00 pm

Tuesday:

8:00 am-6:00 pm

Wednesday:

8:00 am-6:00 pm

Thursday:

8:00 am-6:00 pm

Friday:

8:00 am-6:00 pm

Saturday:

Closed

Sunday:

Closed

Emergency Hours (365 days/year, all holidays)

Monday:

24 Hours

Tuesday:

24 Hours

Wednesday:

24 Hours

Thursday:

24 Hours

Friday:

24 Hours

Saturday:

24 Hours

Sunday:

24 Hours